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This outage is a wake-up call about how fragile our digital lives actually are. One glitch at one company took down connectivity for half the country, disrupted businesses, and left people stranded. We are moving towards a 'smart' everything—smart cars, smart homes, digital IDs—but our backbone is made of glass. We need more redundancy. If you don't have a backup SIM or a landline in 2026, you are one bad software update away from being completely isolated.

The worst part of the blackout wasn't the lack of signal; it was the lack of transparency. Verizon's support Twitter went silent while the entire country was panicking. Crisis management 101 says you talk to your customers. Instead, they let rumors about cyberattacks spread for hours before issuing a vague 'we are working on it' statement. It proves that these telecom giants are too big to care. They know we have nowhere else to go.

The Verizon outage yesterday wasn't just an 'inconvenience'; it was a safety hazard. Millions of people stuck in 'SOS Mode' for 10 hours with zero communication from the company is unacceptable for the most expensive carrier in the US. We pay a premium for reliability, and when it mattered, they ghosted us. The 'account credits' they are promising better be automatic and substantial. If I have to call customer service to beg for my $5 credit, I’m switching to T-Mobile tomorrow.